![]() Vary the distance of the range of your scanner, scan one barcode at a time instead of multiple, and ensure that you are scanning the correct barcode if the item is labeled with many barcodes. Symbol-Motorola-Zebra MC9200 Laser not working? Let the experts of Barcode Trading Post help to resolve this issue for you today free of charge! There are multiple possible causes for an issue like this, the first step would be to identify to ensure its not a user error. Note: Please remember as previously discussed in the digital world the student id numbers must match exactly without discounting leading charters or zeros.Symbol-Motorola-Zebra MC9200 Laser not working Symbol-Motorola-Zebra MC9200 Laser not working look the student up by name and verify that the student id in Hero matches the student id that was typed on the document. Hero Access-> Student lookup-> Search ->Student ID number that was typed into the document.If successful, in Hero do the following:.Scan the the barcode and see if it gets typed out in the document.This time instead of scanning a handy item with a barcode/upc we are going to scan a student id card. We are going to do the same thing we did earlier when we tested the functionality of the barcode scanner. For more information on Hero's recommendation for student id cards including best practices CLICK HERE.No Start/Stop Sentinel before and after the student id number ( i.e.The Student ID card barcode font is not correctly formatted.This is common for schools that us student id cards to process financial transactions such as paying for supplies in the school store or library or dining in the lunchroom. The student id card number differs entirely from the Hero student id.The student id card has a leading letter or zero. ![]() The Student ID number on the id card does not match the student id provided by your school or district for that student. ![]() These are some of the most common failure points: If you have determined that the barcode scanner is functioning properly, the most likely reason is that there is an issue with barcode on the student id that is allowing the barcode scanner to recognize the student id information contained in the barcode. You will need to contact the Manufacturer for any Hand Scanner other that the Symbol/Zebra LI2208 or LS2208 models. If there is still no response the scanner may be defective or may need to be reprogrammed.įor instructions on programing your LI2208 CLICK HEREįor Instructions on programing your LS2208 CLICK HERE If there is no response try another USB port and if possible, another computer. If nothing happens try scanning another barcode that you know to be good, possibly another format if possible.
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